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Frequently Asked Questions - Free Trials


Yes. We offer a free trial membership to every new customer. Just call the main number in your area and identify yourself as a first-time caller. The system will lead you through the process to get your free trial.

Yes, as long as you're calling from a digital cell phone, you can get a free trial. If your cell phone does not show its number on call display, you can try to dial *82 before dialing your local number.

The free trial membership is an introductory offer for first-time users. Please call our friendly 24-hour toll-free Customer Service (1-800-984-6889) to find out about our first-time members half-price special offer.

No, you can only use your free trial account from the phone you used to sign up for the trial. New free trial accounts will not be issued to a phone number that has previously been issued one.

Your free trial may not work if: 1) Someone has already used a free trial from this number before. 2) The system cannot read your phone number on call display . You can try to dial *82 to display your phone number. 3) There is no time left in the membership. 4) It has been more than 7 days since your free trial was issued.

You must be calling from the phone number used to set up the trial, or it may be that someone has used a free trial from this phone number before.

800 numbers are for paid members only. Free trials cannot be used on 800 numbers. You must call the local area number nearest you. Long distance charges may apply.

Why not take advantage of our special 30 minute membership for only $4.99! Please note that this one-time special offer is only available to credit card customers. Contact our friendly, 24-hour toll free customer service (1-800-984-6889) and inquire about our $4.99 special.

There are two factors which influence issuing a free trial: 1) Your phone number must show up on call display 2) A free trial must not already have been issued to your phone number.