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Frequently Asked Questions


The Basics

No, all of the people on the system are real people, just like yourself, from your own area.

You can contact our customer services representatives (1-800-984-6889) any time, 24 hours a day, 7 days a week. We're always available to help you.

To find your local Livelinks number, you can enter your area code in the header at the top of this page and then hit Go. Call the number shown for your local area - be sure to note the Free Trial Code. The voice prompts will guide you through the system.

Thousands of real people just like you connect every day. Singles in your local calling area, who are tired of the bar scene, are using Livelinks. Livelinks is the fun and playful way for spontaneous, adventurous singles who are looking for an exciting way to meet and flirt with others in their local area. You can find yourself talking to a wide variety of interesting and like-minded singles within minutes.

At the present time, we do not match people on our web site. However, you can enter your telephone area code in the header at the top of this page to get your local Livelinks number and Free Trial Code. Call Livelinks to meet great singles in your area today.

Free Trials

Yes. We offer a free trial membership to every new customer. Just call the main number in your area and identify yourself as a first-time caller. The system will lead you through the process to get your free trial.

Yes, as long as you're calling from a digital cell phone, you can get a free trial. If your cell phone does not show its number on call display, you can try to dial *82 before dialing your local number.

The free trial membership is an introductory offer for first-time users. Please call our friendly 24-hour toll-free Customer Service (1-800-984-6889) to find out about our first-time members half-price special offer.

No, you can only use your free trial account from the phone you used to sign up for the trial. New free trial accounts will not be issued to a phone number that has previously been issued one.

Your free trial may not work if: 1) Someone has already used a free trial from this number before. 2) The system cannot read your phone number on call display . You can try to dial *82 to display your phone number. 3) There is no time left in the membership. 4) It has been more than 7 days since your free trial was issued.

You must be calling from the phone number used to set up the trial, or it may be that someone has used a free trial from this phone number before.

800 numbers are for paid members only. Free trials cannot be used on 800 numbers. You must call the local area number nearest you. Long distance charges may apply.

Why not take advantage of our special 30 minute membership for only $4.99! Please note that this one-time special offer is only available to credit card customers. Contact our friendly, 24-hour toll free customer service (1-800-984-6889) and inquire about our $4.99 special.

There are two factors which influence issuing a free trial: 1) Your phone number must show up on call display 2) A free trial must not already have been issued to your phone number.

Sending & Receiving Messages

After selecting to go on line, the prompts will guide you through the steps. When recording your greeting, remember to speak clearly and directly into the phone. Describe yourself and the kind of person you're looking for.

You can block the callers you're not interested in by pressing "7". Callers that you block will be unable to hear your greeting, and you will be unable to hear their greetings.

When you receive a message from another member and you like the way they sound, you can instantly exchange private messages with them until you are ready to connect live for a totally private conversation.

We want everyone to have an enjoyable experience using our system. We will not tolerate any discrimination based on age, gender or race and we will not allow any references to illegal substances.

A "message" is a personal voice message that you record and send to a caller who catches your attention. Messages allow you to get to know other callers while still hearing the greetings of other callers on line. A "connection request" is a special type of message inviting a caller to join you in a private live conversation.

Your greeting is your first impression and should be as individual as you are. We get thousands of calls a day, so even a little extra effort can make you stand out on line. Write it down and practice a few times before you record. A little preparation can help you sound more confident about who you are and what you want. Remember you can always re-record your greeting by pressing '6' from the menu played after each greeting. Example of a Male Greeting: Hi, I'm Jim in my early 30s, pretty young at heart but mature when I need to be. I'm active, in pretty good shape, and I have a lot of interests. I'm easy going, fun and looking for someone to talk to and to see if there's any chemistry. Example of a Female Greeting: Hey this is Jen, I'm in my late 20s looking for a guy who'd like to talk. Maybe see what happens. I'd like to meet a guy who knows where his life is going but knows when to loosen up and have fun. So if you're happy with your life and there's definitely space in it for someone special get back to me.

Membership

This number is as private to you as your bank PIN number. To protect yourself against fraudulent usage, call our friendly 24-hour toll-free customer service (1-800-984-6889) immediately. For your security, you will be asked to verify personal information.

The system will inform you when time is deducted from your membership. Time is deducted from your membership after you have recorded your greeting and begin to hear the greetings of other callers in the live connector. Time is deducted from your membership on a per-minute basis. Memberships that are unused for a period of 30 days will be charged a 10-minute maintenance fee. Additionally, memberships that remain unused for a period of 3 months will be deactivated without refund.

Privacy

US customers may pay by credit card (Visa, MasterCard, Amex, or Discover),  Western Union, MoneyGram, or you may also bill to your home phone through our 1-900 numbers. Canadian customers may pay by credit card (Visa, MasterCard, or Amex), Western Union, or you may also bill to your home phone through our 1-900 numbers.

Charges will not appear on your phone bill unless you call using one of our 1-900 numbers. However, if you call one of our local access numbers from outside its local calling area, long distance charges may apply.

Anytime you purchase online with us, a confirmation screen will appear with the details of your transaction. As well, we will send an email to your email address with the transaction details. This email is your "electronic receipt." You can print this email or confirmation screen for your records. If you are a new member signing up online, you will receive two email messages from us. The first message will contain your membership information for your records, and the second message will contain your transaction details.

All charges are discreetly billed as 877-214-2938.

Learn more about these options on our Payment Methods page. Or look up Pricing for the exact information for your area. Enter your local area code or select your country. You will arrive at the pricing page, click on the 'Western Union' or 'Moneygram' tab and you will be given specific pricing and payment information for these options. You can also call Livelinks and listen to our help menu to learn about paying by Western Union or MoneyGram. Or you can also call our friendly 24-hour toll-free customer service (1-800-984-6889) if you need help.

Your telephone company handles the billing for the 900 number you have called. Charges will appear in a separate section of your regular phone bill as BMI.

Call the system to find out about our current promotions.